Shared branching access allows our members to visit other financial institution's branches to do simple transactions like make depsoits and withdrawals, account transfers, loan payments, and obtain and official cashier's check.
There will be an update to Shared Branching identification access beginning August 22, 2022. When visiting a shared branch, you will need to identify your financial institution as "New England FCU" instead of "Direct Financial."
Your account information will not be changing. Due to a character limitation, we can only use one institution name. You will still be allowed to conduct your Shared Branching transactions per usual.
To find a Shared Branch location near you, visit directfinancial.com and click on the "Locations & ATMs" tab.
If you have any questions about this change, please call us at 800.966.8200.
