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Contact Us
Contact Us by Phone
Contact us for personal service on accounts and to apply for loans.
Contact Center
Call to speak with a Member Service Representative from 8:00 am to 6:00 pm, Monday–Friday, or 9:00 am to 1:00 pm on Saturday at 800.966.8200.
If you prefer, please send us an email.
Loan Center
Do you need an Auto Loan or Personal Loan? Would you like to speak with us about a Home Equity Loan? Call 800.966.8200 from 8:00 am to 6:00 pm, Monday–Friday, or 9:00 am to 1:00 pm on Saturday. We’ll take your application right over the phone!
If you are interested in a mortgage, call us at 313.309.5556 from 8:30 am to 5:00 pm, Monday–Friday, or contact us via email.
Lost/Stolen Cards
If you card is lost or stolen, call us at 800.966.8200 for assistance anytime.
Routing Number
211691127
Deposit, Loan & Mortgage Payments
Mailing Address
NEFCU
PO Box 527
Williston, VT 05495
Visa Payments
Mailing Address
NEFCU
VISA Payments
PO Box 37603
Philadelphia, PA 19101-0603
Contact Us by Email
Please enter your information in the fields below to contact Direct Financial.
Do not include personal, financial, or card information. For transaction requests, please call us.
Other Ways to Contact Us
Phone
800.966.8200
866.80.LOANS
Mailing Address
NEFCU
PO Box 527
Williston, VT 05495
Holiday Schedule 2023
New Year's Day | Monday, January 2
Martin Luther King, Jr. Day | Monday, January 16
President's Day | Monday, February 20
Memorial Day | Monday, May 29
Juneteenth National Independence Day | Monday, June 19
Independence Day | Tuesday, July 4
Labor Day | Monday, September 4
Indigenous People's Day | Monday, October 9
Veterans Day | Saturday, November 11
Day before Thanksgiving | Wednesday, November 22
Offices close at 5 PM unless regular closing hours are earlier
Thanksgiving Day | Thursday, November 23
Day after Thanksgiving | Friday, November 24
GlobalFoundries 969 Service Center and the University of Vermont Medical Center Branch closed; all other branches open
Christmas Day | Monday, December 25