Mobile Banking

Banking on the Go Starts Here!

View balances and history
Deposit checks
Transfer between Direct Financial accounts

View check images
Pay bills
Send Money with Zelle®

What Can You Do with Mobile Banking?

__________

Direct Financial’s mobile banking service allows you to bank anytime, anywhere using your mobile phone or tablet. Access to you accounts is convenient, easy, and secure!

Whether your preference is mobile web, mobile app, or SMS/text banking, Mobile Banking is here to help when you’re on the go.

Learn About Mobile Check Deposit: Tap, Snap, Deposit!

View Mobile Banking Demo

Let's Get Started with Mobile Banking

Register for NEFCUOnline

To use mobile banking, you’ll need to be a registered NEFCUOnline user.

On your initial login, we'll need to verify your identity and confirm that you are authorized to access this account.

This verification can be done by text message, automated voice call, or authenticator app.

After you’ve successfully responded, you'll be able to securely access your accounts.

Don’t have our iOS or Android app yet?

Get all the app details.

Mobile Banking is free but standard wireless carrier data charges may apply. Please make sure you understand
the terms of your mobile agreement before taking advantage of any of our mobile banking services.

Mobile Banking Support & FAQs

If you have a question or have run into an issue with mobile banking, please use this section for answers and solutions.
If you don’t find your answer here, please contact us.

How do I download the Mobile App?

Search for “NEFCU Mobile App” in the App Store or Google Play and then follow the instructions to install the application on your device.
How do I register for mobile banking?

If you are registered for NEFCUOnline, no additional registration is required. You will simply need your username and password to login to your accounts.
What happens if I lose my phone?

If your device is lost or stolen, it is unlikely that someone could access your account information unless they also know your username and password. However, to be safe, we recommend that you change your NEFCUOnline password immediately.
Is mobile banking secure?

The same industry standards we have always employed to keep NEFCUOnline secure extend to our mobile banking service as well. After you enter your username and password, your account information is displayed only while you are using mobile banking. No personal data or account information is stored on your device. Currently, transactions are limited so that money cannot move to accounts or payees other than those you’ve established.
Is there a cost to use mobile banking?

Mobile banking is free but standard data charges may apply. Please check your wireless plan or verify with your wireless carrier before taking advantage of these services.
What can I do to protect my security and privacy?
Just as when you bank online from your computer, there are some simple steps you should take to ensure the security of your information and protect your privacy when you use mobile banking.
- Protect your NEFCUOnline password. It is your key to accessing your accounts. Do not reveal it to anyone.
- Memorize your NEFCUOnline password. Never store it on your mobile device, or write it on paper that you keep near your device or carry with you.
- Do not choose passwords that incorporate your name, telephone number, address or birthday or those of any close friend or relative.
- Never leave your mobile device unattended while using mobile banking.
- Use your device's built-in lock function – set a password-protect for start-up or time-out.

Install & Go!

Free iPhone, iPad, and Android Apps
QuickBalance — Mobile App Exclusive
Smartwatch — Mobile App Exclusive

NEFCU Mobile App for iOS and Android

The NEFCU Mobile App is available for download on the iPhone or Android for phones and tablets.

To get started, search for NEFCU Mobile App in the Apple App Store or Google Play and then follow the instructions to install the application on your device. When prompted, enter your username and password to log in. For future logins, you can enable Touch ID or Fingerprint ID (under Settings) to securely log in with a fingerprint instead of your username and password.

Get access your account information faster than ever with two great mobile features: Quick Balance and Smartwatch Banking.

With Quick Balance, you can view your account balances and most recent transactions without logging in to online banking. Just swipe down on the login screen to view your current and available balances, along with the five most recent transactions for each account. For any other functions, a valid login in required.

With Smartwatch Banking, Apple Watch and Android Wear users can check balances, view recent transactions, and locate nearby ATMs or branches with a flick of the wrist, without logging in to the app. Go to Settings > Quick Balance to enable these features.

Note: NEFCU Apps are generally designed for widely held devices with current software support from Apple and Google. Newer releases of NEFCU Apps may not be supported on older devices. If you are experiencing navigation issues, this is likely the cause.

NEFCU Mobile App in Google Play

NEFCU Mobile App in the App Store

TXT MSG BKNG 4U

Text Message Banking is another great mobile banking option. It’s a quick and easy way to check your account balances and most recent transactions via a simple SMS text.

Text Message Banking

It’s easy to check your balances and activity, plus you can even transfer funds into your primary account to make sure your purchases are covered. To get started, log in to NEFCUOnline, click on Additional Services, and select Text Message Banking from the drop-down menu.

Keywords for Text Banking

Once you've activated your device, you can send any of the following keywords to 454545.

BAL = Primary account balance
BAL ALL = All account balances
BAL CHK = Checking account balances
BAL SAV = Saving account balances
LAST = Last 5 transactions
TRANS (amount) = Transfer funds to primary account
STOP = Deactivate service
HELP = Help on keywords

NEFCU Online