“I’m proud to play a part in helping our members achieve their financial goals. All of us at Direct Financial care about our members, community, and our credit union. We work together to make doing business with Direct Financial an experience that’s greater than members expect.” — Direct Financial Staff Member
The credit union management team invites every staff member, at Direct Financial in Michigan and at NEFCU in Vermont, to assume the role of “Stakeholder.” Our ability to continue to exceed the expectations of our members is entirely dependent on the dedication, competency and morale of those who choose to work here.
-John Dwyer, NEFCU President & CEO
Interested in a great-paying, part-time or full-time job working for a local financial services firm with an excellent reputation for price, service, and simplicity?
Interested candidates should apply by clicking on “Apply for this Position” to start the online application process. When you apply, please submit an up-to-date resume and a cover letter explaining your interest in the position. Applications without all requested components will be considered incomplete.
Mail to: NEFCU, Human Resources, P.O. Box 527, Williston, VT 05495-5027.
If there are no open positions shown below, then please check back with us later.
Hours: 40 hour work week: 8:30 am - 4:00 pm, Monday-Friday
Job Category: Retail/Branch/Member Service
The Member Service Representative’s (MSR’s) role is to build member relationships by initiating questions to understand the member’s financial needs and assist in providing solutions to their requests in a friendly and accurate manner.
Specific duties include:
Direct Financial is a division of New England Federal Credit Union (NEFCU), a financial institution headquartered in Vermont with a 50-year record of successfully helping members improve their financial conditions. Members served through Direct Financial are members of NEFCU. Anyone who lives, works, or studies in the Michigan counties of Macomb, Oakland, Washtenaw, and Wayne is eligible for membership.
Direct Financial offers a generous benefits package to employees.
Benefits include medical and dental insurance coverage, as well as a subsidized medical insurance opt-out provision for those who choose not to enroll. In addition, we offer a 401(k) employer matching benefit, plus an annual bonus plan of up to 6% per year. You’ll also be working for a trusted, local financial institution!
Direct Financial is an equal opportunity employer.
Direct Financial has an orientation period for all new employees joining the company. New employees are subject to a standard 90-day orientation period. The orientation period is a period of time devoted to the evaluation of the employee in the new position. It is also a time for the employee to assess her or his aptitude and interest in the job.
Our employees are the face of Direct Financial.
We ask our employees to dress appropriately in business casual attire.Our goal is to provide a workplace that is professional, contemporary, and inclusive for all. Employees will demonstrate sound judgment when selecting clothes to wear to work whether onsite or while working from home. All employees are expected to dress like they are going to interact with our members, regardless of job title, function, or work location. If our dress code policies create a challenge for our employees based upon their religion, disability or any other legally protected status we will partner to provide a reasonable and appropriate accommodation. Employees choosing to not support our dress code will be addressed individually and may be sent home to change. When this occurs time away from work will be recorded as vacation time. Repeatedly disregarding our dress code will result in documented disciplinary actions and may impact eligibility for gainshare.