Pandemic Branch Service Plan

Governor Whitmer has issued a directive starting March 24 through April 13 to limit in-person activities in critical infrastructures to the extent they are necessary to sustain or protect life.

Michigan drive-thru services are available through Shared Branching – at directfinancial.com go to the LOCATIONS tab.

In-person Emergency Transactions at Whitmer Branch are available by appointment only on Tuesday, Thursday, and Friday between 11:00 am – 3:00 pm, and must be scheduled in advance.

Transactions not supported at ATMs, by phone, or online banking MUST be scheduled on a case-by-case basis by calling our Contact Center at 800.966.8200.

NEW MEMBERS will only be processed online during this time