Together - NEFCU & VSECU - Direct Financial

Stronger Together

We’re building a stronger credit union.

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We have officially merged with VSECU, and we couldn’t be more excited about the future. Over the
coming months, we will combine our staff and select the best of our systems, products, and services to offer members.
We expect to be truly operating as one credit union in late 2023. Until then, it’s business as usual.

Although changes are inevitable, we are committed to minimizing the impact of change on our members with each step we take.
We will update this page on a regular basis with any upcoming changes to keep you informed.

New Name & Brand Identity

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As our two organizations combine to be one united credit union, we have some big tasks ahead of us. One of our objectives in 2023 is to develop a new name and brand identity that reflects the strengths and legacies of both credit unions. We will bring the most valued characteristics, traits, and offerings to light as we clarify the new look and feel for our future.

This will take time and consideration. We expect this process to be completed by late 2023.

Action Steps

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At this point, you don’t need to take any action. Before we integrate systems later in 2023, we will communicate in advance of any changes coming or action steps needed, so you have time to prepare and keep your accounts running smoothly.

Your convenience is a priority as we work through upcoming changes.
While we don’t have answers yet for all of your questions, we remain committed to
communicating early about changes that will affect your accounts.

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For questions you may have,
please see the list of Member FAQs.

Who can become a member?

Current members will automatically be members of the combined credit union. Non-members can join the credit union by meeting membership eligibility criteria. For more information, visit our Become A Member page.
Will my accounts be covered by NCUA insurance?

Funds will continue to be covered by NCUA up to $250,000. Federal insurance may cover more than this amount if your accounts are set up correctly. If you are concerned about this, do not worry. You have until June 30, 2023 to reorganize your accounts. You can speak to a member service representative if you if you have further questions. You can learn more about NCUA insurance here
How is leadership merging?

John Dwyer is the CEO of the unified credit union and Rob Miller is President. Art Woolf will serve as Chair of the Board of Directors and Spencer Newman as Vice Chair with balanced board representation from both legacy credit unions.
What is the name of the combined credit union?

Both credit unions will continue to operate under their respective brand names (NEFCU, VSECU, a Division of New England Federal Credit Union, and Direct Financial a Division of New England Federal Credit Union) until a new name is identified and created for the combined credit union later in 2023.
When will the merger be complete?

The merger is legally official as of January 1, 2023, but we are operating separately until we have fully integrated our systems. This will take several months, and we expect to be operating as one institution by late 2023.
How will rates change?

We are selecting the best rate options for our members. You can find the most up to date rates here.
Are Branch/Call Center hours changing?

As of now, NEFCU and Direct Financial business hours are remaining the same.
Will my member number or account numbers change?

We are still working on these details and will provide information when it’s available.
Will the routing number change?

For now, there are no changes to respective routing numbers.

If you have additional questions, please submit the form below.

Submit form

Together - NEFCU & VSECU

Stronger Together

We’re building a stronger credit union.

New Name & Brand Identity

Action Steps

For questions you may have,
please see the list of Member FAQs.

If you have additional questions, please submit the form below.

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Together - NEFCU & VSECU

Stronger Together

We’re building a stronger credit union.

New Name & Brand Identity

Action Steps

For questions you may have, please see the list of Member FAQs.

If you have additional questions, please submit the form below.

For questions you may have,
please see the list of Member FAQs.